Privacy Policy

3. PRIVACY POLICY

This Privacy Policy outlines how Bintang Athletics collects, uses, protects, and discloses your personal data when you browse our platform or complete a sportswear purchase.

3.1 Information We Collect

We collect personal information necessary to fulfill your orders and enhance your browsing experience, including:

  • Identity & Contact Details: Full name, shipping address, billing address, phone number, and email address.

  • Transaction & Financial Details: Payment confirmation data (we do not store raw credit card numbers directly on our servers).

  • Technical Data: IP address, browser type, device identifiers, and website interaction metrics collected via tracking cookies.

3.2 How We Use Your Data

Your data is processed under legitimate business grounds to perform our contract with you, specifically to:

  • Process, package, and deliver your sportswear orders to your destination.

  • Send order tracking alerts, transaction updates, and customer support communications.

  • Deliver personalized email newsletters and target marketing offers (only if you have explicitly opted in to receive them).

3.3 Data Disclosure to Third Parties

We do not sell your personal data. We disclose your information strictly to trusted third parties essential for e-commerce operations, including logistics/courier firms, secure payment gateways, and backend database cloud providers.

3.4 Data Security and Retention

We implement robust operational security measures to safeguard your personal data from unauthorized access, loss, or alteration. Your information is retained only as long as necessary to fulfill the transactional, legal, or tax reporting requirements of our business operations.

3.5 Contact Information

For any questions regarding your personal privacy rights, data correction requests, or policy updates, please contact our Data Protection Officer at: hello@bintangathletics